THAMRA CRAFTS

Refund Policy

This basic refund policy is a starting point for the website. Please update it with your exact product, return, shipping and cancellation rules before publishing.

Returns

Return eligibility may depend on product type, condition and the reason for return. Customers should contact Thamra Crafts before sending any item back.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us promptly with the order details and clear photographs so the matter can be reviewed.

Refunds

Approved refunds will be processed according to the applicable order terms and payment method. Processing times may vary by payment provider.

Non-Returnable Items

Certain customized, personalized or specially prepared products may be non-returnable unless required by applicable law.

Contact

For refund and return enquiries, contact office@thamracrafts.com.